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Royal Mail has posted underlying earnings of £5 million for the year ending March 2026, up from £2 million the year before — a slim but significant return to profit for Britain's national postal service. The result comes despite a £120 million hit from the government's rise in employer National Insurance contributions, according to The Standard and Yahoo Finance.
The parent company, International Distribution Services (IDS), was bought last year by Czech billionaire Daniel Kretinsky for £3.6 billion. Group revenue climbed 3.6% to £13.6 billion, with Royal Mail's own revenue rising 2.6% to £8.4 billion, Yahoo Finance reported.
Kretinsky's First Full Year: Profits Return but Margins Stay Razor-Thin
This is the first full financial year under Kretinsky's ownership, and IDS is framing it as a turning point. Group CEO Martin Seidenberg called it a "milestone" return to profit for the UK arm. But the numbers tell a cautious story. Royal Mail's £5 million profit sits on top of £8.4 billion in revenue — a margin of less than 0.1%, according to The Standard.
The company absorbed the National Insurance hike while also dealing with letter volumes falling 10% to 5.7 billion items. On the positive side, parcel volumes rose 7% to 1.4 billion items, showing that the shift toward e-commerce delivery is working in Royal Mail's favor, Yahoo Finance reported.
National Insurance Hike Costs £120 Million, Stamp Prices May Follow
The UK government's rise in employer National Insurance contributions handed Royal Mail a £120 million cost increase in a single year. That blow nearly wiped out the earnings gain entirely. The company has warned that sustained cost pressure of this size makes further price rises on stamps and parcel services likely, according to Express and Star.
S&P Global downgraded IDS to "BBB-" after the debt-financed takeover. The group carries £2.35 billion in acquisition debt, and the interest payments on that debt add another layer of financial strain on top of rising staff costs. Analysts warn that the group's leverage remains high.
Ofcom Probes Royal Mail as Delivery Targets Badly Missed
While the company celebrated its profit, the regulator told a different story. On June 1, 2026, Ofcom opened a formal investigation into Royal Mail's service failures. Royal Mail delivered only 75.7% of first-class mail on time in 2025/26 — far short of its 93% target. Ofcom's Enforcement Director Ian Strawhorne said service levels remain "unacceptable."
The modernized delivery rules — which let Royal Mail move to alternate-day second-class deliveries and scrap Saturday letters — were cleared by Ofcom in July 2025. But rolling out that new model has been slow. Complex talks with the Communication Workers Union (CWU) and the challenge of restructuring thousands of delivery routes have delayed the full switch, according to The Bolton News.
45,000 Parcel Lockers by 2030 Signal a Very Different Royal Mail
Kretinsky's Royal Mail is pushing hard toward automation and "out-of-home" delivery — the model already common in Germany and the Netherlands. IDS plans to expand its parcel locker network to 45,000 points across the UK by 2030. That puts it in direct competition with Amazon and DPD on their own turf.
The CWU has accepted a pay deal but remains uneasy. Union leaders argue that the earnings gain has come through cuts to discretionary spending and more reliance on automated lockers over human delivery routes. The broader industry picture is stark: letter volumes have fallen nearly 50% over the last decade, and Royal Mail is far from the only national postal service forced to reinvent itself, according to EDP24.
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