New Nugget Recipe
Burger King rolls out redesigned chicken nuggets and new sauces after customer complaints.
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Key Points
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Price specifics for the redesigned nuggets: four-piece servings start at $1.99, with larger 20-piece options topping out at $7.49.
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Amy Alarcon, Burger King’s head chef for the U.S. & Canada, said the culinary team evaluated every element of the nugget experience—from the chicken and breading to the sauces—and even invited guests, including kids, to test and refine the recipe.
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Burger King is encouraging direct feedback on the new nuggets via a text line to the chain’s president: text Tom Curtis at (305) 874-0520 to share comments.
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Restaurant Dive reports BK reevaluated every part of the nugget recipe—including meat, marinade, breading, sauces, and packaging—during development.
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The nugget redesign is framed as part of a broader brand turnaround, with BK reportedly outperforming Wendy’s and McDonald’s in same-store sales.
Burger King is launching redesigned chicken nuggets nationwide on September 1, ditching its rubbery reputation with 100% white meat, crispier breading, and a juicier marinade Tasting Table. The chain spent months refining the recipe after thousands of customers complained the old nuggets were bland and disappointing Yahoo Finance.
The new nuggets will arrive in cardboard boxes designed to keep them hotter longer Detroit News. Prices start at $1.99 for a four-piece serving, climbing to $7.49 for a 20-piece order, making them accessible for both individual snacks and family meals Restaurant News.
A Recipe Tested by Customers, Including Kids
Burger King's culinary team evaluated every detail—chicken quality, marinade formula, breading texture, sauces, even the packaging Restaurant Dive. Amy Alarcon, BK's head chef for the U.S. & Canada, said the brand invited guests, including children, to taste-test and refine the recipe. This customer-first approach reflects Burger King's shift toward building loyalty through real feedback rather than executive decisions alone.
Five New and Upgraded Sauces Hit Menus
Along with the nugget overhaul, Burger King is refreshing its sauce lineup Restaurant Magazine. The chain added a limited-time Special Savory Sauce while upgrading three existing dips: Honey Mustard, Buffalo, and Sweet & Sour. The upgraded sauces complement the new nugget's bolder flavor profile, giving customers more reasons to trade in their old takeout habits for the reimagined version.
Direct Feedback Channel Shows BK Takes Complaints Seriously
Burger King is encouraging customers to text their opinions directly to Tom Curtis, the chain's president, at (305) 874-0520 Restaurant News. This unusual direct-feedback line signals the brand's determination to fix its core menu. The bold move follows a wave of criticism that called the old nuggets "rubbery," "dry," and "disappointing"—complaints BK clearly took to heart Yahoo Finance.
Nugget Redesign Part of Broader Menu Turnaround
The nugget launch fits Burger King's larger strategy to premium-upgrade its core offerings Restaurant Dive. The chain recently refreshed its Whopper and other menu items, all guided by guest feedback. Early signs are working: Burger King is reportedly outperforming both Wendy's and McDonald's in same-store sales, proving that listening to customers and fixing their complaints can pay off.
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