Canada's First Shake Shack Drive-Thru
Shake Shack Set to Open First Canadian Drive-Thru Location in Calgary, Creating 200 Jobs
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Shake Shack Canada is set to open its first-ever drive-thru location in the country this fall at 9253 Macleod Trail Southwest in Calgary, Alberta, according to Financial Post. The new site is expected to create roughly 200 jobs and marks a major shift for the brand — from urban mall dining to suburban, car-first convenience.
The announcement comes just weeks after Shake Shack opened its first Alberta location at CF Chinook Centre on May 11, 2026, its eighth Canadian Shack overall. Business Director Billy Richmond called Calgary the "clear choice" for the drive-thru, noting that "driving is a part of everyday life" in the city, per GlobeNewswire.
Why Calgary Got Canada's First Drive-Thru Shack
The Macleod Trail corridor sees over 117,000 vehicles per day near the new site, making it one of Calgary's busiest retail roads. The area already hosts recent American arrivals like Chick-fil-A and Krispy Kreme, both of which caused major traffic congestion when they first opened, according to the Montreal Gazette.
The new drive-thru sits in a high-income area too. The average household income within 5 kilometres of the site is $118,108 — well above the Calgary average. Shake Shack is targeting the "premium on-the-go" customer who wants a quality burger without leaving their car.
Shake Shack's Big Bet on Suburban Drive-Thru Growth
This drive-thru is part of Shake Shack's global "Shack Track" strategy — a push to expand beyond pedestrian-heavy city centres into suburban markets. The company launched its standardized drive-thru prototype in 2021 to better compete with fast-food giants like McDonald's and Chick-fil-A, per Pembroke Observer.
The strategy comes under financial pressure. Shake Shack's stock dropped 46.7% over the past year as investors pushed for more profitable formats. Drive-thrus lower building costs and boost speed of service — key levers for improving unit economics. The company now operates more than 695 locations globally.
Local Roots: Alberta Beef, Local Art, and Community Giving
Shake Shack Canada uses 100% Alberta Angus beef sourced from Beretta Farms in Lacombe, AB. The brand has also commissioned Calgary-based artist Irene Neyman to create murals for its local locations — part of what the company calls its "Enlightened Hospitality" approach to making each site feel like a neighbourhood hub, according to Daily Herald Tribune.
On the charitable side, 5% of sales from the "More S'mores Concrete" go to the Alberta Children's Hospital Foundation. Water bottle sales support Water First, a charity that brings clean water to Indigenous communities. The Canadian venture is a partnership between Osmington Inc. — owned by billionaire David Thomson — and Harlo Entertainment Inc.
Traffic Headaches and the Fine-Casual Identity Problem
The Macleod Trail location faces two real challenges. First, traffic. When Chick-fil-A opened nearby, it required traffic controllers for weeks. Shake Shack's arrival on one of Calgary's most congested corridors could trigger similar gridlock, raising concerns with city planners about the site's impact on road flow, per PrRecord Gazette.
Second, there is a branding tension. Shake Shack markets itself as "Fine Casual" — a step above typical fast food. Some critics argue that serving burgers through a drive-thru window undercuts that premium image. Still, with Canada's fast-food visits up 9% in recent years, the convenience play may matter more than the optics.
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