Airtel IQ Gateway Launch
Airtel launches India's first telco-grade enterprise messaging platform to combat fraud and secure communications.
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Key Points
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Airtel says IQ Gateway includes automatic DLT integration and tools to manage pre-approved message templates, alongside its fraud-protection features.
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Airtel Business CEO Sharat Sinha described secure-by-design engagement as essential for enterprise growth, saying the platform is intended to make customer conversations “safe, authenticated and resilient.”
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Airtel planned to demonstrate IQ Gateway at its India Mobile Congress booth from October 7 to 10, 2026.
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The launch came as Airtel Business reported Q1 FY27 revenue of ₹5,665.4 crore, up 12% year over year, and EBITDA of ₹2,492.2 crore, up 15.7%, with a 44% EBITDA margin.
Airtel Business launched IQ Gateway, India's first telco-grade enterprise messaging platform, combining SMS, WhatsApp, RCS, voice, and number verification on a single control plane AdGully. The platform uses network intelligence to block spam, fraud, and delivery failures while keeping customer conversations secure and authenticated Times of India.
The service targets banks, financial institutions, government agencies, e-commerce firms, and logistics companies TipRanks. Airtel Business reported Q1 FY27 revenue of ₹5,665.4 crore, up 12% year over year, with EBITDA jumping 15.7% to ₹2,492.2 crore The420. The platform rolls out after successful trials with select banking partners.
One Platform Replaces Five Fragmented Tools
Enterprise teams juggle separate systems for SMS, WhatsApp, voice calls, and authentication codes. IQ Gateway merges all five channels into a single dashboard CXOToday. Banks and fintech companies no longer switch between apps or lose messages in silos. The platform auto-integrates with India's DLT registry and manages pre-approved message templates. This cuts setup time and reduces compliance headaches.
Network Smarts Block Fraud Before It Spreads
IQ Gateway leans on Airtel's telecom backbone to catch bad actors in real time AdGully. The platform scores fraud risk for every message using network data, not guesswork. It routes calls and texts through clean paths and blocks spoofed numbers automatically. Silent authentication replaces one-time passwords—users verify via SIM without typing codes. This stops both scammers and customer frustration.
Banking and Fintech Get a Compliance Win
Data Protection and Privacy in India means banks face stiff rules on how they message customers Times of India. IQ Gateway is DPDP-compliant out of the box. Airtel Business CEO Sharat Sinha says the platform treats security as a design choice, not an add-on: "Safe, authenticated, and resilient" conversations drive enterprise growth The420. On-premises and cloud options let firms pick their own risk comfort level.
Live Demo at India Mobile Congress October 2026
Airtel will showcase IQ Gateway at India Mobile Congress from October 7 to 10, 2026 TipRanks. The demo aims to show banks, government agencies, and e-commerce teams how one platform cuts costs, kills spam, and keeps customer data locked down. Early trials with select financial institutions validated the approach—now it opens to all enterprises nationwide.
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