Apple Opens $250 Million Siri Settlement Claims
Apple Opens $250 Million Siri Settlement Claims
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Key Points
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Apple’s advertised personalized Siri capabilities included understanding a user’s personal context, recognizing what was displayed on the iPhone screen and performing deeper actions across apps. Apple illustrated this by showing Siri answering questions about a mother’s flight and lunch reservations using information from Mail and Messages.
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The delayed features were promoted not only in Apple presentations and on its website but also in a television commercial starring actor Bella Ramsey, which plaintiffs cited as part of the alleged false advertising.
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Claimants must submit a separate claim for each qualifying device and may file either online or by printing and mailing a PDF form to the settlement administrator. If a serial number is unavailable, the form requires the Apple account email and phone number associated with the iPhone.
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The settlement class excludes Apple’s directors, officers and employees, as well as the judges and court staff involved in the case. Claimants must also certify that they expected to receive a Siri Apple Intelligence feature when they bought the phone and did not receive it.
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The delayed Siri features reportedly launched with iOS 27 on September 14 in English only, meaning the rollout initially had a language limitation in addition to remaining a beta feature.
Apple has opened claims for a $250 million settlement over false advertising of Siri features. The Verge reports that eligible U.S. customers who bought an iPhone 15 Pro, iPhone 15 Pro Max, or any iPhone 16 between June 10, 2024, and March 29, 2025, can now submit claims through the settlement website. Payments are estimated at $25 per device, capped at $95 depending on total valid claims.
Apple promised that personalized Siri features would understand user context, read what's on screen, and perform actions across apps. 9to5Mac notes the company denied wrongdoing but settled to avoid trial costs. The delayed features have since arrived with iOS 17 in beta, though only in English initially.
What Siri Features Apple Promised But Didn't Deliver
Apple showed Siri answering questions about a mother's flight and lunch reservations pulled from Mail and Messages. The Verge explains that the company advertised these personalized capabilities in presentations, on its website, and in a TV commercial starring actor Bella Ramsey. Plaintiffs alleged this marketing was false because the features did not arrive when phones launched.
How to Submit a Claim for Your $25 Payout
Claimants must file a separate claim for each qualifying device by December 21, 2026. 9to5Mac reports claims can be submitted online or by mailing a PDF form. You'll need your device's serial number, or if that's unavailable, your Apple account email and the phone number linked to it.
You must certify that you expected to receive the Siri Apple Intelligence feature when you bought the phone and did not get it at launch. The settlement website handles all submissions and tracks your claim status online.
Why Apple Settled Without Admitting Fault
Apple denied any wrongdoing in the lawsuit but agreed to the $250 million settlement to avoid the expense and uncertainty of trial. Unite.ai notes the case, Landsheft v Apple Inc., was a class action brought by customers who felt misled about feature availability.
The delayed Siri features finally launched with iOS 17 on September 14, though initially only in English and still marked as beta. This limitation further frustrated customers who had already waited months for the promised capabilities.
Who Can and Cannot Claim Settlement Money
The settlement covers U.S. purchasers only — it excludes Apple's directors, officers, employees, and judges involved in the case. The Verge confirms that business resellers are ineligible; you must have bought the phone for personal or business use, not for resale.
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