FSSAI Bans Nestlé Dairy Whitener Sales Following Unsafe Findings in New Delhi

The report came from a sample drawn at The Lalit’s Connaught Place premises and tested by a Food Analyst laboratory; FSSAI said it provided the laboratory report to Bharat Hotels for reference and action.
Under the food-safety framework, “substandard” refers to failure to meet prescribed standards or specifications, while “unsafe” concerns food considered unsuitable for consumption under the applicable provisions.
The action follows other recent FSSAI enforcement measures: earlier in the month, the regulator suspended the licences of TCF Chocolates and Gifts and Shivam Agro after inspections found food-safety and hygiene lapses. The inspection of TCF followed a consumer complaint about food ordered through an e-commerce platform.
FSSAI had also initiated three adjudication cases against Nestlé India over alleged non-compliance involving infant nutrition products and promotional material, including NAN Excella Pro Stage 1 and Lactogen Pro 1; the regulator had raised objections to claims including “5 HMOs” and “Whey Protein.”
India's food regulator has ordered an immediate halt to sales of Nestlé Low Fat Dairy Whitener after laboratory testing found the product unsafe and substandard. The Hindu Business Line reported that FSSAI took action following a sample collected at The Lalit hotel in New Delhi. The regulator notified hotel operator Bharat Hotels to stop selling the product immediately, though it did not publicly disclose which specific test results triggered the ban.
Under India's food safety law, products labeled "unsafe" are deemed unsuitable for consumption, while "substandard" means they fail to meet prescribed standards or specifications. Times of India noted that Bharat Hotels has the right to appeal the analyst's findings within the timeframe set by law. FSSAI provided the laboratory report to the hotel operator for reference and action.
This action against the dairy whitener is the latest in a series of enforcement moves by FSSAI against Nestlé India. Times Now News reported that the regulator has initiated three separate adjudication cases against Nestlé over alleged violations involving infant nutrition products. The cases involve claims made about NAN Excella Pro Stage 1 and Lactogen Pro 1, including disputed marketing language about "5 HMOs" and "Whey Protein."
FSSAI has raised objections to multiple product claims and promotional materials used by the company. These ongoing cases signal increasing scrutiny of Nestlé's food safety practices and product marketing practices in the Indian market.
The whitener ban reflects FSSAI's wider enforcement push against food producers and sellers nationwide. Earlier this month, the regulator suspended licences for TCF Chocolates and Gifts and Shivam Agro after finding food safety and hygiene lapses during inspections. The Telegraph noted that the TCF inspection followed a consumer complaint about food ordered through an e-commerce platform.
These actions demonstrate FSSAI's commitment to catching unsafe products at multiple points in the supply chain. The regulator is targeting manufacturers, hotels, and online sellers to protect consumers from contaminated or substandard food items.
Bharat Hotels, which operates The Lalit property in Connaught Place, must immediately cease selling the flagged Nestlé product. Economic Times reported that the operator was formally notified of the safety and quality violations. The hotel has the legal right to appeal FSSAI's findings and request a review of the laboratory analysis.
Consumers who purchased the product from the hotel or other outlets should stop using it. FSSAI has not specified the exact contamination or defect found in testing, leaving open questions about whether other batches may be affected or if the issue was isolated to this sample.
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